Steven Rousos
About Steven Rousos
Steven Rousos is a Principal Professional Services Consultant at Verint-Systems, where he has worked since 2015. He has extensive experience in client services and product management, having held various roles at KANA Software, Oracle Corporation, and Xerox Corporation.
Work at Verint
Steven Rousos has been serving as a Principal Professional Services Consultant at Verint Systems since 2015. In this role, he manages the deployment and customization of Kana and Lagan products. He provides direct consulting services to customers and leads teams of consultants on specific product deployment and customization engagements. His extensive experience in professional services enhances the support and solutions offered to clients.
Previous Experience at KANA Software
Before joining Verint, Steven Rousos worked at KANA Software for several years in various roles. He served as a Client Services Manager from 2001 to 2008, and earlier held the position of Principal Consultant in Professional Services from 2001 to 2003. Additionally, he was a Managing Consultant from 2001 to 2009 and an Engineering Manager from 2009 to 2011. His tenure at KANA Software contributed to his expertise in client services and product management.
Experience at Oracle Corporation
Steven Rousos worked at Oracle Corporation in multiple capacities. He was a Principal Product Manager from 1997 to 1999 and served as a User Interface Design Manager from 1995 to 1997. His roles at Oracle involved overseeing product management and user interface design, which provided him with a strong foundation in technology and product development.
Educational Background
Steven Rousos earned a Master's degree in Computer Science from the Rochester Institute of Technology, where he studied from 1983 to 1988. His education in computer science has equipped him with the technical knowledge necessary for his roles in software development and consulting.
Early Career at Xerox Corporation
Steven Rousos began his career at Xerox Corporation, where he held several positions. He worked as a Technical Specialist/Project Manager from 1993 to 1995 and later as a Software/System Architect from 1999 to 2001. His early experiences at Xerox contributed to his skills in project management and software architecture.