Tarun Ahuja
About Tarun Ahuja
Tarun Ahuja is a Technical Design Architect with over nineteen years of experience in the Contact Centre Industry, currently working at Verint in Weybridge, England. He has held various roles in leading companies, including GE-SBI Credit Cards and EXL, and has expertise in technical design and project management.
Work at Verint
Tarun Ahuja has been employed at Verint since 2011, where he has held multiple roles over the years. He started as a Technical Analyst in India for one year before moving to the United Kingdom, where he worked as a Technical Specialist from 2007 to 2011. Following this, he served as a Senior Project Lead for nine years until 2020. Currently, he holds the position of Technical Design Architect, a role he has occupied since 2020. In this capacity, he collaborates with pre-sales and sales teams to manage mid to complex level installations, upgrades, and technical design requests.
Previous Employment Experience
Before joining Verint, Tarun Ahuja worked at GE-SBI Credit Cards in India as a System Engineer from 2001 to 2003. He then transitioned to EXL, where he served as a System Administrator from 2003 to 2005. Following his time at EXL, he worked at Verint Systems in India as a Technical Analyst for one year. His diverse experience in various technical roles has contributed to his expertise in the contact center industry.
Education and Expertise
Tarun Ahuja studied at Leeds Beckett University, where he earned a Master of Science (MSc) in Management from 2006 to 2007. His educational background complements his extensive professional experience, which spans over nineteen years in the contact center industry. He specializes in planning, designing, implementing, and integrating telecom equipment and software within data and voice networks.
Technical Responsibilities
In his current role as Technical Design Architect at Verint, Tarun Ahuja is responsible for completing technical software specifications. His work involves addressing complex technical design requests and responding to Requests for Proposals (RFPs). His focus on technical design and implementation plays a crucial role in the success of projects within the organization.