Teri Cartwright
About Teri Cartwright
Teri Cartwright is a Senior Manager of Customer Services at Verint, where she has worked since 2017. She previously held various roles at eg solutions, including Senior Client Relationship Manager and Implementation Project Manager, accumulating over six years of experience there.
Work at Verint
Teri Cartwright has been employed at Verint since 2017, currently holding the position of Senior Manager in Customer Services. In this role, she oversees customer service operations and ensures the delivery of high-quality support to clients. Her experience in managing customer relationships contributes to the effectiveness of the services provided by Verint. The company, known for its focus on customer engagement and security solutions, benefits from her extensive background in client management.
Previous Experience at eg solutions
Before joining Verint, Teri Cartwright worked at eg solutions for a total of six years. She held multiple roles, starting as an Implementation Project Manager from 2008 to 2010, where she managed project implementations. Following this, she served as Client Solutions Manager for one year, focusing on client needs and solutions. Finally, she worked as Senior Client Relationship Manager from 2011 to 2017, where she developed and maintained strong client relationships, enhancing customer satisfaction and retention.
Education and Expertise
While specific educational details are not provided, Teri Cartwright's career trajectory indicates a strong foundation in customer service management and client relations. Her roles at both Verint and eg solutions showcase her expertise in managing customer interactions and project implementations, highlighting her skills in communication, problem-solving, and relationship management.
Career Timeline
Teri Cartwright's career spans over a decade in customer service and client management roles. She began her professional journey at eg solutions in 2008 as an Implementation Project Manager. After two years, she transitioned to Client Solutions Manager for one year, followed by a promotion to Senior Client Relationship Manager, where she worked for six years. In 2017, she joined Verint as Senior Manager, Customer Services, where she continues to contribute to the field.