Thamer Ababneh
About Thamer Ababneh
Thamer Ababneh is a Technical Services Account Manager at Verint-Systems in Dubai, UAE, where he has worked since 2016. He has extensive experience in technical and management roles across various companies in the GCC region.
Work at Verint
Thamer Ababneh has been employed at Verint Systems since 2016, serving as a Technical Services Account Manager. In this role, he is responsible for managing technical service accounts, ensuring client satisfaction, and facilitating the implementation of Verint's solutions. His tenure at Verint has spanned over eight years, during which he has developed expertise in customer engagement and analytics solutions in the Dubai, United Arab Emirates region.
Previous Experience in the Industry
Prior to his role at Verint, Thamer Ababneh worked at NCR as an E Business Professional Services Consultant and Project Manager from 2007 to 2014. He spent seven years in Dubai, focusing on providing consulting services and managing projects. Additionally, he held a position as a Senior Management Consultant at TeleTech for eight months in 2014, where he contributed to the Peppers & Rogers Group. His experience also includes a role as a Project Manager at Servion Global Solutions in Saudi Arabia from 2015 to 2016.
Education and Expertise
Thamer Ababneh earned his Bachelor of Science degree from Jordan University of Science & Technology, where he studied from 1992 to 1998. His educational background has provided him with a solid foundation in technical and management principles, which he has applied throughout his career in various roles within the telecommunications and technology sectors.
Career at Orange - Jordan
Thamer Ababneh began his career at Orange - Jordan, also known as Jordan Telecom, where he worked as a Call Center and Telephony Solutions Manager from 2000 to 2007. During this seven-year period in Amman, Jordan, he managed call center operations and telephony solutions, gaining valuable experience in customer service and telecommunications.