Vasant Pai , Itil®
About Vasant Pai , Itil®
Vasant Pai is an Associate Manager in Customer Success at Verint, with a background in technical analysis and customer management from previous roles at HP and Microland. He holds a Bachelor of Commerce from Periyar University and an MBA from the University of Mysore.
Work at Verint
Currently, Vasant Pai serves as the Associate Manager in Customer Success at Verint, a role he has held since 2022. Based in Bengaluru, Karnataka, India, he is responsible for managing critical customer accounts, ensuring that their needs are addressed and issues are resolved efficiently. His focus includes implementing cloud onboarding projects, which are essential for enhancing customer experience and satisfaction.
Previous Experience at HP
Vasant Pai has extensive experience at HP, where he worked in various capacities from 2004 to 2022. He started as a Technical Associate from 2004 to 2006, then progressed to Technical Lead from 2010 to 2016, and served as a Customer Success Manager from 2019 to 2022. His roles involved handling customer needs and ensuring operational efficiency through internal cost-saving initiatives.
Experience at Microland
Before his tenure at HP, Vasant Pai worked at Microland as a Tech-Mentor from 2008 to 2010. In this role, he contributed to the development and mentoring of technical staff, enhancing their skills and knowledge in technology-related areas.
Education and Expertise
Vasant Pai holds a Bachelor of Commerce (BCom) degree from Periyar University, which he completed from 2010 to 2013. He furthered his education with a Master of Business Administration (MBA) in Information Technology from the University of Mysore, graduating in 2014. His educational background provides him with a strong foundation in both commerce and technology.