Victor M.
About Victor M.
Victor M. is an IT and Security Senior Analyst with over four decades of experience in the computer industry. He has worked at Verint since 2005, focusing on security hardening, product integration, and technical guidance in multinational corporate IT environments.
Current Role at Verint
Victor M. has been employed at Verint since 2005, serving as an IT and Security Senior Analyst. In this role, he provides technical guidance and troubleshooting support for high-profile customer escalations. His expertise encompasses IT, networking, and Microsoft infrastructure issues, where he resolves complex challenges faced by clients.
Previous Experience at AIG
Prior to his tenure at Verint, Victor M. worked at AIG as a Network Service Facilitator Senior from 1998 to 1999. This role contributed to his extensive background in the computer industry, which spans over four decades, beginning in 1982.
Education and Expertise
Victor M. studied at the Politechnic Institute from 1990 to 1992, where he gained foundational knowledge relevant to his career in IT and security. His extensive experience includes conducting root cause analysis and researching product integration within large multinational corporate IT infrastructures.
IT Security Subject Matter Expert
In his current position, Victor M. acts as an IT security subject matter expert. He collaborates with sales teams and customers to design and implement product deployments that adhere to strict security requirements, particularly in the financial and health industries.
Technical Publications and Knowledge Transfer
Victor M. publishes internal technical articles and conducts knowledge transfer sessions within his organization. These sessions cover topics related to security, infrastructure, and IT technologies, enhancing the technical capabilities of his colleagues.