Will Hodgkins
About Will Hodgkins
Will Hodgkins is a Technical Support Specialist with a background in Information Technology. He has worked at Verint since 2018 and previously served as an IT Support Technician at APH SYSTEMCARE LTD for seven years.
Work at Verint
Will Hodgkins has been employed at Verint since 2018, serving as a Technical Support Specialist. In this role, he provides technical assistance and support to clients, ensuring the smooth operation of Verint's software and systems. His responsibilities include troubleshooting issues, guiding users through technical problems, and collaborating with other team members to enhance service delivery.
Previous Experience at APH SYSTEMCARE LTD
Prior to joining Verint, Will Hodgkins worked at APH SYSTEMCARE LTD as an IT Support Technician from 2011 to 2018. During his seven years in this position, he developed skills in providing IT support, managing technical issues, and assisting clients with their technology needs. His experience at APH SYSTEMCARE LTD laid a strong foundation for his current role.
Education and Expertise
Will Hodgkins studied Information Technology at Guildford College, where he achieved a National Diploma. This educational background equipped him with essential knowledge and skills in IT, which he applies in his current role as a Technical Support Specialist. His formal training complements his practical experience in the field.
Background
Will Hodgkins has a background in technical support and information technology. His career spans over a decade, during which he has gained extensive experience in troubleshooting and client support. His work history reflects a commitment to providing effective IT solutions and enhancing user experiences.