Yaron Ron Ben Yehuda
About Yaron Ron Ben Yehuda
Yaron Ron Ben Yehuda is a Technical Account Manager at Verint, where he has worked since 2015. He has extensive experience in technical roles, including presales, consulting, and project management, and holds an MBA from Tel Aviv University.
Current Role as Technical Account Manager
Yaron Ron Ben Yehuda currently holds the position of Technical Account Manager at Verint, where he has worked since 2015. In this role, he manages technical relationships with major customers, ensuring their needs are met through regular review meetings and addressing any issues that arise. He collaborates closely with Sales Account Managers to analyze technical requirements and develop tailored solutions, contributing to the overall customer experience.
Previous Experience at Verint
Yaron has extensive experience at Verint, having held multiple roles since 2006. He started as a Technical Support Engineer from 2006 to 2008, then served as a Senior Escalation Engineer from 2008 to 2012. He transitioned to a Project Manager role from 2012 to 2014, before taking on the position of Senior Systems Engineer in a relocation role from 2014 to 2015. His diverse experience includes presales, consulting, technical support, and project management.
Education and Expertise
Yaron holds a Master of Business Administration (MBA) from Tel Aviv University, where he studied Marketing and Entrepreneurship from 2013 to 2015. He also earned a Bachelor of Arts degree from The Academic College of Tel-Aviv, Yaffo, from 2009 to 2012. His educational background supports his expertise in Voice of Customer (VoC) and Customer Journey Solutions (CJS) analytics, which he applies to enhance customer experience in omnichannel engagement.
Military Service Background
Before his career at Verint, Yaron served in the Israel Defense Forces as the Head of the Mechanization Section in the Computing Branch from 2004 to 2006. This role likely contributed to his technical skills and leadership abilities, which he has applied throughout his professional career.