Yossi Shabtay
About Yossi Shabtay
Yossi Shabtay is an EMEA Service Engineer in the Security Division at Verint, where he has worked for 15 years. He holds an Engineer's degree in Electrical and Electronics Engineering from the Holon Institute of Technology and has previous experience as an IP-MPLS Engineer at Bezeq and PCCW GLOBAL.
Work at Verint
Yossi Shabtay has been employed at Verint since 2009, serving as an EMEA Service Engineer in the Security Division. Over the course of 15 years, he has specialized in customer service engineering, focusing on the security sector. His role involves providing technical support and service to clients in Israel and Africa, ensuring effective solutions and customer satisfaction.
Education and Expertise
Yossi Shabtay studied at the Holon Institute of Technology, where he earned an Engineer's degree in Electrical and Electronics Engineering from 2003 to 2007. This educational background has equipped him with the technical knowledge and skills necessary for his roles in engineering and customer service within the telecommunications and security industries.
Background
Before joining Verint, Yossi Shabtay worked at Bezeq as an IP-MPLS Engineer from 2003 to 2008. He gained experience in network engineering during his five-year tenure. Following this, he worked at PCCW GLOBAL as an IP-MPLS Engineer for one year, from 2008 to 2009, further enhancing his expertise in telecommunications.
Professional Experience
Yossi Shabtay has accumulated extensive experience in the field of engineering, particularly in customer service and network engineering. His professional journey includes significant roles at Bezeq and PCCW GLOBAL, where he focused on IP-MPLS engineering. This experience laid the foundation for his current position at Verint, where he continues to develop his skills in the security division.