Kimberly Murdock
About Kimberly Murdock
Kimberly Murdock is a Senior Customer Success Manager at Veritone, Inc., where she has worked since 2022. She has extensive experience in customer success and account management, having held various roles at companies such as Kareo, Houzz, and WorkGenius.
Current Role as Senior Customer Success Manager
Kimberly Murdock currently serves as a Senior Customer Success Manager at Veritone, Inc., a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing client relationships and providing strategic guidance to maximize the value of Veritone's solutions.
Previous Experience at Veritone
Prior to her current role, Kimberly worked at Veritone, Inc. as a Customer Success Manager from 2021 to 2022. During her tenure, she was responsible for supporting clients in their use of Veritone's AI-driven solutions, helping them achieve their business objectives and improve overall customer experience.
Career History in Customer Success
Kimberly has extensive experience in customer success roles. She worked as a Customer Success Coach at Kareo from 2018 to 2019, where she trained and supported clients in utilizing the company's software solutions. Additionally, she served as a Customer Success Manager at WorkGenius from 2019 to 2020, focusing on client retention and satisfaction.
Sales and Account Management Experience
Kimberly's career includes significant experience in sales and account management. She worked as an Account Executive at Houzz from 2015 to 2018 and again from 2020 to 2021. In these roles, she was responsible for managing client accounts, driving sales, and developing relationships with customers in the Irvine and Orange County areas.
Educational Background in Communications
Kimberly Murdock earned her Bachelor's degree in Communications with an emphasis in advertising from California State University-Fullerton. She attended the university from 2009 to 2013, gaining foundational knowledge in communication strategies and advertising principles that support her professional roles.