Philip Isles
About Philip Isles
Philip Isles is a Senior Customer Success Manager II in the Public Sector at Veritone, where he has worked since 2023. He has a diverse background in customer success and content production, with experience in the entertainment and education industries.
Work at Veritone
Philip Isles holds the position of Senior Customer Success Manager II - Public Sector at Veritone. He has been with the company since 2023, contributing to client success initiatives in Los Angeles, California. In this role, he focuses on empowering clients by educating them on new tools and developing features that support client growth. His experience in customer success is leveraged to enhance client relationships and ensure satisfaction within the public sector.
Previous Experience in Customer Success
Prior to joining Veritone, Philip Isles worked at Flowhaven as Senior Manager, Customer Success Team Lead, US, from 2022 to 2023. He also served as Customer Success Manager at Flowhaven from 2020 to 2022. His tenure at ShareStream included roles as Customer Success Manager and Head of Customer Success from 2017 to 2020. These positions provided him with extensive experience in managing customer relationships and driving success across various industries.
Education and Expertise
Philip Isles studied at Princeton University, where he earned a Bachelor of Arts degree in English, Theatre, Creative Writing, and Psychology from 1999 to 2003. He furthered his education at the University of Southern California, achieving a Master of Fine Arts in Screenwriting from 2003 to 2005. Additionally, he completed his high school education at Brooks, where he studied English and Physics. His academic background supports his expertise in communication and client engagement.
Background in Entertainment and Education
Philip Isles has a diverse professional background that spans the entertainment and education sectors. He worked as a Content Producer in the Entertainment Department at Yahoo! in 2011 and as a Social Media Specialist at Electronic Arts for a brief period in 2012. His role as Director of Curriculum and Chief Curiosity Officer at Digital Dragon from 2016 to 2017 highlights his commitment to education. This blend of experiences informs his approach to customer success in the technology sector.
Passion for Teaching and Learning
Philip Isles has a strong passion for teaching and learning, which significantly influences his role in customer success. He enjoys facilitating 'light bulb moments' for clients, helping them understand how to effectively use complex tools to their advantage. This focus on client education and empowerment is a central aspect of his work, contributing to the overall success of the clients he supports.