Timothy Jones
About Timothy Jones
Timothy Jones serves as the Vice President of PMO and Technology Service Management at Veritone, where he focuses on enhancing service processes and implementing innovative technologies. He has extensive experience in information technology and business management, having held leadership positions at various organizations including Ecolab and HumanGood.
Current Role at Veritone
Timothy Jones serves as the Vice President of PMO and Technology Service Management at Veritone. He has held this position since 2023, working from Michigan, United States. In this role, he focuses on enhancing service delivery and implementing technology solutions that align with organizational goals. His responsibilities include overseeing project management and technology service management initiatives.
Previous Experience at Ecolab
Timothy Jones has extensive experience at Ecolab, where he held multiple leadership roles. He worked as the Director of APLA Operations and Business Client Solutions from 2011 to 2013, and later as the Director of Global Infrastructure Delivery/Program and Project Management from 2013 to 2015. He also served as the Director of End User Services and North America/Latin America IT Leader from 2015 to 2019. His tenure at Ecolab contributed to his expertise in operations and technology management.
Education and Expertise
Timothy Jones studied at Kent State University, where he earned a Bachelor of Science degree in Business Management and Marketing. His educational background provides a strong foundation for his career in technology service management and business operations. He has developed expertise in IT service management, project management, and business intelligence throughout his career.
Leadership in Technology Initiatives
Throughout his career, Timothy Jones has led various technology initiatives aimed at improving service delivery and operational efficiency. He implemented Veritone's global Service Desk, focusing on service orientation and efficient processes. Additionally, he introduced AI technologies to enhance service and support experiences. His leadership has fostered a culture of continuous learning, innovation, and customer-centricity within organizations.
Career Progression and Roles
Timothy Jones has held various roles in the technology and information systems field. Before joining Veritone, he served as Vice President of Information Technology and Business Intelligence at HumanGood from 2019 to 2023. His earlier positions include Help Desk Supervisor at EDS and IT Operations Manager at Plante & Moran, PLLC. His diverse experience spans over two decades in technology management and client services.