Ajay Kumar
About Ajay Kumar
Ajay Kumar is an Engineer in Managed Services currently working at Versa Networks in Karnataka, India. He has extensive experience in network security and product support, having previously worked at Zscaler, CSS Corp, and Tech Mahindra.
Work at Versa Networks
Ajay Kumar currently holds the position of Engineer - Managed Services at Versa Networks. He has been with the company since 2023, contributing to the managed services team in Karnataka, India. His role involves leveraging his expertise in network security and product support to enhance service delivery and customer satisfaction.
Previous Experience at Zscaler
Prior to his current role, Ajay Kumar worked as a Product Support Engineer II at Zscaler from 2021 to 2023 in Chandigarh, India. In this position, he specialized in the Zscaler product suite, including ZIA, ZPA, and ZDX. His responsibilities included configuring and troubleshooting these products, which provided him with valuable experience in cloud security solutions.
Background in Network Security Engineering
Ajay Kumar has a solid background in network security engineering, having worked at CSS Corp as a Network Security Engineer Tier 2 at Palo Alto TAC from 2019 to 2020. He also served as a Security Analyst at Tech Mahindra, focusing on PulseSecure TAC from 2020 to 2021. His experience includes working with multiple vendors such as Palo Alto Networks, Cisco, and Pulse Secure Ivanti.
Education and Expertise
Ajay Kumar earned his Bachelor of Computer Applications (BCA) degree from Kalinga University, Raipur, from 2016 to 2019. His academic background provides a foundation for his technical skills, which include a deep understanding of HTTP/HTTPS protocols and hands-on experience with various network diagnostic tools. He is proficient in integrating authentication methods like Active Directory, Duo, Okta, and SAML-based authentication.
Technical Skills and Proficiencies
Ajay Kumar possesses extensive technical skills relevant to network security and management. He has hands-on experience with diagnostic tools such as iperf, MTR, traceroute, Fiddler, dig, and packet capture tools on both Windows and Linux operating systems. His proficiency in these areas enables him to effectively diagnose and resolve web communication issues.