Ellis Werner
About Ellis Werner
Ellis Werner is an Intermediate IT Analyst with over two decades of experience in IT operational support, primarily in service desk management. He has held various roles in notable companies, including Penn West Exploration, Canetic Resources Inc., and Veresen Inc., and currently works at Vertex Resource Group Ltd. in Calgary, Canada.
Current Role at Vertex Resource Group
Ellis Werner has been serving as an Intermediate IT Analyst at Vertex Resource Group Ltd. since 2019. In this role, he contributes to IT operational support, leveraging his extensive experience in service desk management. His responsibilities include providing enterprise support and managing various IT functions to ensure efficient service delivery.
Previous Experience in IT Support
Prior to his current position, Ellis Werner held several roles in IT support across various organizations. He worked at Penn West Exploration as a Supervisor for HelpDesk from 2008 to 2011, and as a Technical Lead from 2011 to 2014. He also served as a Senior User Services Analyst at Canetic Resources Inc. from 2005 to 2008, and as a Senior Technical Support Representative at Shaw Communications from 1999 to 2005.
Education and Training in Information Systems
Ellis Werner studied Information Systems at a Technical School from 1998 to 1999. This one-year program provided him with foundational knowledge and skills that have supported his career in IT operational support and service desk management.
Comprehensive Skillset in IT Operations
Ellis Werner possesses a comprehensive skillset that encompasses desktop deployment and domain administration. His expertise extends to server and application administration, enabling him to effectively manage IT operations and support within various organizational contexts.
Contract Roles and Additional Experience
In addition to his long-term positions, Ellis Werner has undertaken contract roles, including his time at Veresen Inc. as a Service Management Analyst and Change Control Manager from 2015 to 2017. He also briefly worked as a Service Desk Analyst at Canlin Energy Corporation in 2018. These roles contributed to his diverse experience in IT service management.