Emerson Gale
About Emerson Gale
Emerson Gale is a Network/Citrix Administrator with extensive experience in managing Citrix environments and Windows server applications. He has worked in various support roles across multiple organizations and has been with VertexOne since 2017.
Work at VertexOne
Emerson Gale has been employed at VertexOne as a Network/Citrix Administrator since 2017. In this role, he manages the application of Windows updates to all Windows Server 2016 virtual machines that support the Citrix environment. He is responsible for the installation and configuration of new physical servers in the data center to enhance the Citrix HyperVisor environment. His duties also include handling on-call rotation responsibilities for after-hours issues related to both physical and virtual Windows servers.
Education and Expertise
Emerson Gale studied at a private college where he focused on obtaining certifications in A+, MCSE, and CCNA. He achieved these certifications in 2008, completing his studies over a period of 11 months. His educational background provides a strong foundation for his technical skills in network and systems administration.
Background in Helpdesk and Support Roles
Emerson Gale has extensive experience in helpdesk and support roles prior to his current position. He worked at the Legislative Assembly of Ontario from 2009 to 2012, providing helpdesk and deskside support for three years. He then served at Liberty International Underwriters for one year, followed by a two-year role at Hobart Canada. Additionally, he worked at Dundee Real Estate Asset Management for five months and at Robert Half as a Computer Technician/Imager for six months in 2009.
Achievements in Citrix Environment Management
Emerson Gale successfully led the transition from an old Citrix environment to a new Citrix HyperVisor 7.1.2 LTSR environment. This project included the incorporation of multiple points of redundancy. He collaborated with various departments, including Networking, Wintel, and Monitoring, to ensure effective support and information flow for the new Citrix farm. He has also participated in four disaster recovery exercises, successfully recreating and testing the Citrix environment.