Frances Ann Aguio
About Frances Ann Aguio
Frances Ann Aguio is a Business Analyst at Vertex Business Services, where she has worked since 2019. She has a diverse background in application support and process management, with previous roles at companies such as Hewlett Packard Enterprise and Crédit Agricole CIB.
Work at VertexOne
Frances Ann Aguio has been employed at Vertex Business Services as a Business Analyst since 2019. In this role, she focuses on analyzing business processes and providing insights to improve efficiency and effectiveness. Her tenure at Vertex spans over five years, during which she has contributed to various projects aimed at enhancing service delivery and operational performance.
Previous Employment History
Prior to her current position, Frances held several roles in different organizations. She worked at Hewlett Packard Enterprise as an Incident and Problem Management Process Owner from 2010 to 2011. Following this, she served as an Application Support Analyst at Macquarie Group from 2011 to 2012. Frances continued her career at OCBC Securities Private Limited as an Application Support Engineer from 2012 to 2013 and then at Crédit Agricole CIB as an Application Support Analyst from 2013 to 2019.
Education and Expertise
Frances Ann Aguio studied at the University of the Philippines, where she earned a Bachelor of Science degree in Chemical Engineering from 2003 to 2008. This educational background has provided her with a strong foundation in analytical thinking and problem-solving, which she applies in her current role as a Business Analyst.
Career Progression at Hewlett Packard Enterprise
Frances has a notable history with Hewlett Packard Enterprise, where she held multiple positions. She started as a Duty Manager from 2008 to 2009, then transitioned to a Shift Lead for the NALA Team for four months in 2009. Her experience in various roles at Hewlett Packard Enterprise has equipped her with a comprehensive understanding of incident management and operational processes.