Khai Trinh
About Khai Trinh
Khai Trinh is a Senior Technical Support Specialist Team Lead at Vertex Business Services, specializing in server and storage infrastructure. With a Bachelor of Science in Applied Computer Science from Ryerson University, he has over 17 years of experience in performance tuning, capacity planning, and disaster recovery planning.
Work at VertexOne
Khai Trinh has been employed at Vertex Business Services since 2007, serving as the Senior Technical Support Specialist Team Lead for Server and Storage Infrastructure. In this role, he oversees technical support operations, ensuring optimal performance and reliability of server and storage systems. His responsibilities include performance tuning, capacity planning, and disaster recovery planning and execution. Trinh's leadership contributes to the effectiveness of the technical support team and the overall infrastructure management at Vertex.
Education and Expertise
Khai Trinh studied at Ryerson University, where he earned a Bachelor of Science degree in Applied Computer Science from 1994 to 1998. His academic background provides a solid foundation for his expertise in server and storage infrastructure. Trinh specializes in performance tuning and capacity planning, which are critical for maintaining efficient and reliable IT systems. His extensive experience in disaster recovery planning further enhances his skill set in managing complex infrastructure challenges.
Background
Before joining Vertex Business Services, Khai Trinh worked at Alliance Data from 2001 to 2007. He held two roles during his tenure: Application & Database Administration from 2001 to 2003 and Senior Server Infrastructure from 2003 to 2007. This experience allowed him to develop a comprehensive understanding of server and storage systems, laying the groundwork for his current leadership position. His career reflects a consistent focus on technical support and infrastructure management.
Achievements
Khai Trinh has made significant contributions in the field of server and storage infrastructure. He has been responsible for designing and implementing hardware and software solutions that enhance system performance and reliability. His expertise in disaster recovery planning and execution has been vital in ensuring business continuity for the organizations he has worked with. Trinh's ability to lead technical teams effectively has also been a key factor in the success of the projects he has managed.