Krishnan Swaminathan
About Krishnan Swaminathan
Krishnan Swaminathan is the Director of Application Operations and Support at Vertex Business Services, where he manages application platforms and infrastructure for clients in the utility sector. With over twenty-five years of experience in IT operations and a background in electrical engineering, he focuses on adopting industry standards and technology trends to enhance organizational processes.
Current Role at Vertex Business Services
Krishnan Swaminathan serves as the Director of Application Operations and Support at Vertex Business Services. In this role, he has been responsible for managing the application platform and infrastructure for multiple clients within the utility sector. His work impacts over four million customers across North America. He has held this position since 2017, contributing to the company's operational efficiency and client satisfaction.
Previous Experience at Vertex Business Services
Prior to his current role, Krishnan Swaminathan worked at Vertex Business Services in various capacities. He served as a Senior Manager in IT Operations from 2009 to 2017, where he managed IT operations for eight years. Additionally, he was a Senior Database Administrator Advisor for one year from 2008 to 2009. His tenure at Vertex Business Services reflects a strong background in IT operations and support.
Educational Background
Krishnan Swaminathan holds a Bachelor of Engineering in Electrical Engineering from Osmania University, where he studied from 1987 to 1991. He furthered his education by obtaining a Master of Business Administration in Management of Technology and Innovation from Ryerson University between 2008 and 2010. Additionally, he achieved a Project Management Professional (PMP) certification from the Project Management Institute in 2008.
Professional Experience in IT and Engineering
With over twenty-five years of experience in the manufacturing and information technology sectors, Krishnan Swaminathan has developed expertise in various areas. His professional journey includes roles such as DBA-Sr. at Alliance Data from 2000 to 2008 and Assistant Manager at Steel Authority of India Limited from 1991 to 1998. His specialization includes IT operations, infrastructure management, database administration, and project management.
Specializations and Industry Standards
Krishnan Swaminathan specializes in several key areas within the IT and engineering fields. His expertise encompasses IT operations, performance management, change and problem management, and Oracle technologies. He emphasizes the importance of adopting industry standards and staying updated with technology trends to enhance processes for organizational and customer value.