Manish Arora
About Manish Arora
Manish Arora serves as the Center Head at Vertex Customer Solutions India Private Limited, where he has worked since 2011. He has a background in operations management and holds a Bachelor's Degree in Business/Commerce from the University of Mumbai.
Work at VertexOne
Manish Arora has served as the Center Head at Vertex Customer Solutions India Private Limited since 2011. His tenure spans over 13 years, during which he has been based in the Mumbai Area, India. In this role, he oversees operations and ensures the effective management of the center's activities.
Previous Experience in BPO Industry
Before joining Vertex Customer Solutions, Manish Arora worked at Spanco BPO as a Senior Manager Operations from 2007 to 2008. He then transitioned to iSmart Business Solutions Private Limited, where he held the position of AGM Operations from 2009 to 2010. Following this, he worked at Barclays Finance as a Branch Manager for a period of six months in 2010 to 2011.
Education and Expertise
Manish Arora holds a Bachelor’s Degree in Business/Commerce from the University of Mumbai. His educational background has equipped him with the foundational knowledge necessary for his roles in operations management and leadership within the business process outsourcing sector.
Career Progression
Manish Arora's career has shown a clear progression in the field of operations management. Starting as a Branch Manager at Barclays Finance, he moved to senior roles in BPOs, culminating in his current position as Center Head at Vertex Customer Solutions. This trajectory highlights his expertise in managing operations and leading teams.