Matthew Metrick
About Matthew Metrick
Matthew Metrick is an experienced professional in customer success and technology management, with a strong focus on people development and mentoring. He has held various leadership roles across multiple industries, including positions at Web.com, Hansen Technologies, and ENGIE Impact.
Work at VertexOne
Matthew Metrick currently holds a position at VertexOne, where he applies his extensive experience in customer success and operational management. His role involves overseeing customer relationships and ensuring satisfaction through effective service delivery. Metrick's background in technology management and expertise in lean methodologies contribute to his ability to enhance team performance and streamline processes.
Education and Expertise
Matthew Metrick earned a Bachelor of Applied Science (B.A.Sc.) in Information Technology from Keystone College, where he studied from 2001 to 2004. He further advanced his education by obtaining a Master of Business Administration (MBA) in Business Administration, Management and Operations from the University of Phoenix, completing his studies from 2005 to 2007. Additionally, he studied Computer Science at Wilkes University for one year in 2000-2001. His educational background supports his roles in technology management and customer service.
Background
Matthew Metrick has a diverse professional background, having worked across various industries. His career includes significant roles in customer service and operational management, demonstrating versatility and adaptability in different business environments. He has held positions at notable companies such as Web.com, Hansen Technologies, and ENGIE Impact, where he focused on enhancing customer success and team development.
Achievements
Throughout his career, Matthew Metrick has developed strong skills in people development, emphasizing mentoring and growing team capabilities. His expertise in lean methodologies has enabled him to minimize waste and maximize productivity in operational settings. Metrick's leadership roles at Web.com, Hansen Technologies, and ENGIE Impact highlight his commitment to improving customer service and operational efficiency.