Nicole Korb
About Nicole Korb
Nicole Korb is a Technical Support Analyst at VertexOne, where she has worked since 2021. She holds a Bachelor's degree in Computer Science from the New York Institute of Technology, where she studied from 2016 to 2020.
Work at VertexOne
Nicole Korb has been employed at VertexOne as a Technical Support Analyst since 2021. In this role, she provides technical assistance and support to clients, ensuring efficient resolution of issues. Her responsibilities include troubleshooting software and hardware problems, guiding users through solutions, and maintaining effective communication with clients to enhance their experience.
Education and Expertise
Nicole Korb earned her Bachelor's degree in Computer Science from the New York Institute of Technology, where she studied from 2016 to 2020. This educational background has equipped her with a solid foundation in technical skills and knowledge, which she applies in her current role as a Technical Support Analyst.
Background
Before her current position at VertexOne, Nicole Korb worked at Frizzles as Restaurant Staff for six months in 2016. This experience provided her with customer service skills and the ability to work in a fast-paced environment. Additionally, she has been employed at PetSmart as a PetsHotel Senior since 2018, where she has developed further expertise in customer interaction and animal care.
Professional Experience
Nicole Korb has a diverse professional background that includes roles in both technical support and customer service. In addition to her current position at VertexOne, she has been with PetSmart for six years, where she oversees the PetsHotel operations. Her experience at Frizzles also contributed to her understanding of customer service dynamics.