Raul Anguiano
About Raul Anguiano
Raul Anguiano is a Technical Support Analyst at VertexOne, where he has worked since 2022. With nine years of experience in the third-party retail energy industry, he has held various roles at Spark Energy, including Enrollment Specialist II and Quality Assurance Analyst.
Work at VertexOne
Raul Anguiano has been employed at VertexOne as a Technical Support Analyst since 2022. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their operational needs are met efficiently. His experience in customer service and technical support contributes to the overall effectiveness of the team.
Previous Experience at Spark Energy
Prior to joining VertexOne, Raul Anguiano worked at Spark Energy for a total of five years. His roles included Enrollment Specialist II, Retention Specialist, Quality Assurance Analyst I, and Call Center Representative. This diverse experience allowed him to develop a comprehensive understanding of customer service and operational processes within the energy sector.
Expertise in Energy Markets
Raul Anguiano possesses expertise in both regulated and de-regulated energy markets. His knowledge in these areas enhances his ability to navigate the complexities of the energy industry, contributing to his effectiveness in technical support and customer service roles.
Experience in Customer Service and Operations
With nine years of experience in the third-party retail energy industry, Raul Anguiano has focused on customer service, quality assurance, and operations analysis. His background in these areas has equipped him with the skills necessary to improve operational efficiency and enhance customer satisfaction.
Technical Skills in CRM and EDI Systems
Raul Anguiano is experienced in using CRM and EDI systems, which are crucial for managing customer relationships and streamlining operations. His proficiency in these systems supports his role in technical support and contributes to the overall efficiency of the organizations he has worked for.