Sarah Di Gregorio
About Sarah Di Gregorio
Sarah Di Gregorio is a Customer Care Agent at Vertex Business Services in Markham, Ontario, where she has worked since 2010. She has a background in business studies from Fleming College and previously served as a Customer Service Manager at Canadian Tire.
Work at VertexOne
Sarah Di Gregorio has been employed at Vertex Business Services since 2010, serving as a Customer Care Agent for 14 years. Her role involves assisting customers and addressing their inquiries, contributing to the company's commitment to customer satisfaction. Located in Markham, Ontario, Canada, Sarah has developed a strong understanding of customer needs and service protocols during her tenure.
Education and Expertise
Sarah Di Gregorio studied at Fleming College, where she completed a program in Business with a focus on Sporting Goods Business from 1997 to 1999. Additionally, she pursued General Studies at the same institution from 1993 to 1997. This educational background has equipped her with knowledge relevant to customer service and business operations.
Background
Before joining Vertex Business Services, Sarah worked at Canadian Tire as a Customer Service Manager from 2007 to 2009. In this position, she was responsible for managing customer service operations, enhancing her skills in customer relations and team leadership. Her experience in retail customer service has contributed to her effectiveness in her current role.