Helen Shartukh
About Helen Shartukh
Helen Shartukh serves as the Senior Customer Experience and Success professional at Veryfi, where she has worked since 2017. With a background in sales development and a focus on customer innovation, she plays a crucial role in enhancing customer engagement and success.
Current Role at Veryfi, Inc.
Helen Shartukh serves as the Senior Customer Experience and Success professional at Veryfi. She has been with the company since 2017, contributing to customer engagement and satisfaction in the San Francisco Bay Area. In her role, she plays a key part in fostering innovation by sharing resources and introducing new methods for customers to utilize Veryfi solutions. She is responsible for identifying customer risks and collaborates with the extended team to develop and implement strategies aimed at improving customer outcomes.
Previous Experience in Sales Development
Before joining Veryfi, Helen Shartukh accumulated valuable experience in sales development. She worked at ActiveCloud as a Sales Development Representative from 2012 to 2015 in Minsk, Belarus, focusing on the enterprise sector. Following this, she held a similar position at Softeq from 2015 to 2017 in the Houston, Texas Area. Additionally, she served as a Sales Manager at zGames during the same period, further enhancing her expertise in customer relations and sales strategies.
Education and Academic Background
Helen Shartukh earned her Bachelor's degree in International and Intercultural Communication from the Institute of Contemporary Knowledge. Her studies spanned from 2006 to 2011, providing her with a solid foundation in communication principles that support her current role in customer experience and success.
Contributions to Customer Success Initiatives
In her current position, Helen Shartukh has been instrumental in driving the adoption of Veryfi products. She leverages data to provide insights that guide customers through their maturity curve. Her contributions are focused on ongoing initiatives that aim to continuously improve customer success strategies, ensuring that customers derive maximum value from Veryfi's offerings.