Jon Davis
About Jon Davis
Jon Davis is a Solutions Engineer specializing in the OpenAPI specification, focusing on creating tailored documentation and demos. He has extensive experience in technical roles at companies like Xamarin, Twilio, Slack, and Veryfi, where he emphasizes customer feedback in product development.
Work at Veryfi, Inc.
Jon Davis currently serves as a Solutions Engineer at Veryfi, Inc., a position he has held since 2023. In this role, he focuses on the OpenAPI specification, contributing to the development of detailed descriptions, samples, and demos that cater to customer requirements. He collaborates closely with the Product Management team to prioritize feature development and address bug fixes based on significant customer feedback. His work aims to enhance the overall customer experience by ensuring that technical resources are accessible and relevant.
Previous Experience in Technology
Prior to his current role, Jon Davis accumulated extensive experience in the technology sector. He worked at Slack as a Senior Technical Product Marketing Manager and Lead Demo Engineer for 9 months in 2022. Before that, he spent three years at Twilio Inc. as a Staff Demo Engineer from 2018 to 2021, and held various roles at Twilio from 2015 to 2018, including Technical Product Marketing Manager and Sales Engineer. His early career included a position as a Sales Engineer at Xamarin for 11 months in 2014-2015.
Education and Expertise
Jon Davis studied at Southeastern Louisiana University, where he gained foundational knowledge that supports his career in technology and engineering. His expertise lies in solutions engineering, technical product marketing, and customer engagement strategies. He has a proven track record of influencing documentation practices and enhancing customer support through strategic initiatives.
Achievements in Documentation and Customer Engagement
Jon Davis proposed a strategic shift in how documentation is perceived within organizations, advocating for its recognition as a product rather than just content. This initiative influenced the approach to customer support and engagement at his previous workplaces. He also launched the documentation platform docs.veryfi.com, which significantly improved customer engagement by providing better access to technical resources.