Matthew Norris
About Matthew Norris
Matthew Norris serves as the Global NOC Senior Manager at Vesta, where he has worked since 2013. He possesses expertise in Active Directory and holds multiple certifications, including ITIL Foundation and DevOps V3 Foundation, complemented by a strong background in the financial services industry.
Current Role at Vesta
Matthew Norris serves as the Global NOC Senior Manager at Vesta, a position he has held since 2022. In this role, he oversees network operations and security, ensuring efficient service delivery. He has been with Vesta since 2011, progressing through various roles including NOC Supervisor and Global NOC Manager. His extensive experience at Vesta spans over a decade, contributing to the company's operational excellence.
Previous Experience at Vesta
Matthew Norris worked at Vesta as an Operations Engineer from 2011 to 2013. During this two-year period, he gained valuable experience in network operations, which laid the foundation for his subsequent roles within the company. His tenure at Vesta has allowed him to develop a comprehensive understanding of the organization's operational needs.
Education and Certifications
Matthew Norris holds a Bachelor's degree in History from Oregon State University, where he studied from 1999 to 2004. He has also achieved several professional certifications, including the ITIL Foundation Certification from EXIN and the DevOps V3 Foundation certification from People Cert/DevOps Institute. These qualifications enhance his expertise in IT service management and operational frameworks.
Expertise in Network Operations
Matthew Norris possesses specialized knowledge in Active Directory, which is essential for managing network operations and security. His expertise is complemented by a strong background in the financial services industry, where he has demonstrated a history of improving customer and technical support processes. He utilizes ITIL and ITSM frameworks to enhance incident management and service delivery at Vesta Corporation.
Career Progression and Impact
Matthew Norris has shown a steady career progression at Vesta, moving from Operations Engineer to NOC Supervisor, then to Global NOC Manager, and currently to Global NOC Senior Manager. His roles have involved significant responsibilities in managing global network operations, contributing to the efficiency and effectiveness of Vesta's services in the financial sector.