Shane Mc Connon
About Shane Mc Connon
Shane Mc Connon is a Fraud Investigator at Vesta in Ireland, where he has worked since 2021. He has a diverse background in various roles at Vesta and holds multiple certifications in Information Technology and Office Administration.
Work at Vesta
Shane Mc Connon has been employed at Vesta since 2016, holding multiple roles over the years. He currently serves as a Fraud Investigator, a position he has held since 2021. Prior to this, he worked as a Network Engineer from 2018 to 2021 and as a Revenue Assurance Specialist from 2016 to 2018. His earlier role at Vesta was as a Call Service Representative from 2015 to 2016. Throughout his tenure, Shane has developed a comprehensive understanding of the company's operations and has adapted to various responsibilities.
Education and Expertise
Shane Mc Connon completed his secondary education at Ardee Community School from 2006 to 2011. He has pursued further education in the field of Information Technology and Office Administration. He holds FETAC level 3 certification in Information Technology, FETAC level 4 certification in Office Administration Skills, and FETAC level 5 certification in Customer Care and Relations. These qualifications provide him with a solid foundation for his roles within Vesta.
Background
Before joining Vesta, Shane Mc Connon worked at Glen Dimplex as a Quality Control professional from 2012 to 2014. His experience spans various roles and industries, allowing him to adapt to different working environments effectively. His career path reflects a commitment to developing skills relevant to customer service and technical support.
Professional Development
Shane Mc Connon has demonstrated a commitment to professional growth through his diverse roles at Vesta and his educational pursuits. His certifications in Information Technology and Customer Care highlight his ambition and motivation to excel in his career. This dedication to continuous learning has equipped him with the necessary skills to navigate the complexities of his current position as a Fraud Investigator.