Aude François
About Aude François
Aude François is a Customer Service Training Assistant at Vestiaire Collective in Paris, France, where she has worked since 2023. She has a background in marketing and has held various roles in customer service and communication across multiple companies.
Work at Vestiaire Collective
Aude François has been employed at Vestiaire Collective as a Customer Service Training Assistant since 2023. In this role, she is responsible for training customer service staff to enhance service quality. The position is based in Ville de Paris, Île-de-France, France, and is conducted on-site. Her tenure at Vestiaire Collective has lasted for 11 months.
Previous Experience in Customer Success
Prior to her current role, Aude François worked as a Customer Success Manager at Louise Damas from 2022 to 2023. This position lasted for 7 months and was also located in Ville de Paris, Île-de-France, France. In this capacity, she focused on ensuring customer satisfaction and success.
Educational Background
Aude François studied at Université Paris Cité, where she earned a DUT in Techniques de Commercialisation from 2017 to 2019. She furthered her education at Università degli Studi di Bari, obtaining a Licence in Techniques de Commercialisation from 2019 to 2020. Currently, she is pursuing a Master 2 in Innovation Management Fashion and Luxury at the University of Paris I: Panthéon-Sorbonne, expected to complete in 2024.
Experience in Fashion and Retail
Aude François has gained diverse experience in the fashion and retail sectors. She worked as a Fashion Week Show Assistant at Copenhagen Fashion Week for one month in 2023. Additionally, she served as a Sales Advisor at Réunion des Musées Nationaux - Grand Palais for one month in 2019, and as a Communication & Marketing Assistant at POPSICASE in Barcelona for one month in 2019. Her early experience includes working as an E-shop Assistant & Sales Advisor at Boutique LIBERTIE in 2018.
International Experience
Aude François has also engaged in international experiences, including a gap year where she served as an au pair in Canada and New Zealand from 2016 to 2017. This experience contributed to her personal and professional development, enhancing her adaptability and cultural awareness.