Diane Despotova
About Diane Despotova
Diane Despotova is a CRM Tools & System Manager at Vestiaire Collective, where she oversees technical campaign operators and collaborates with various teams to enhance campaign processes. She has a background in CRM project management and holds multiple degrees from Université Paris 1 Panthéon-Sorbonne.
Current Role at Vestiaire Collective
Diane Despotova serves as the CRM Tools & System Manager at Vestiaire Collective, a position she has held since 2021. In this role, she manages the technical campaign operators responsible for implementing campaigns using the Braze platform. Her responsibilities include industrializing processes to enhance campaign production and collaborating with various teams to meet organizational objectives. She engages with internal customers to understand and support their needs, ensuring that the CRM systems align with business goals.
Previous Experience in CRM Management
Before joining Vestiaire Collective, Diane Despotova held several positions in CRM management. She worked at TEAMINSIDE as the CRM Project Manager for CHANEL in Europe from 2019 to 2021. Prior to that, she was a CRM Project Manager at MAKE UP FOR EVER for a brief period in 2019. Additionally, she served as a CRM Project Manager at Numberly (1000mercis Group) from 2017 to 2019. These roles involved overseeing CRM strategies and project implementations across various sectors.
Educational Background
Diane Despotova has an extensive educational background in logistics, marketing, and management. She studied at Université Paris 1 Panthéon-Sorbonne, where she achieved a Master 2 (M2) professionnel in Logistique, Marketing et Distribution from 2016 to 2017. She also obtained a Master 1 in gestion et économie d'entreprise from the same university in 2015. Earlier, she completed her Licence in Gestion et Management at Université Paris 1 Panthéon-Sorbonne in 2014. Additionally, she attended Lycée Jacques Decour for Classe préparatoire ECS and earned her Baccalauréat at Lycée Hélène Boucher.
Internship Experience
Diane Despotova gained valuable experience through various internships during her academic career. She interned at Allianz in Digital & Market Management for five months in 2016. Additionally, she worked as a Marketing Intern at INSEP - Institut National du Sport, de l'Expertise et de la Performance for two months in 2015. These internships provided her with practical insights into digital marketing and market management.