Floriane Gramlich
About Floriane Gramlich
Floriane Gramlich serves as the VP of Product Operations and Customer Experience at Vestiaire Collective in Singapore. With extensive experience in product development and management across various companies, she has a strong background in launching products and leading cross-functional teams.
Work at Vestiaire Collective
Floriane Gramlich serves as the VP Product Ops and Customer Experience at Vestiaire Collective, a role she has held since 2024. Based in Singapore, she has been with the company for five months. In this position, she focuses on enhancing customer experience and optimizing product operations.
Previous Roles and Experience
Floriane has a diverse professional background with significant roles in various companies. She worked at OLX as Director of Product Monetization and Trust & Safety for six months in 2020. Prior to that, she was the Director of Product/CPO at Zalando SE from 2020 to 2023. She also held positions at PayPal, including Senior Manager of Strategic Projects and Lead Product Manager, contributing to product strategy and development.
Education and Expertise
Floriane holds an Executive MBA from Durham University, where she studied from 2009 to 2012. She also completed a Master's degree at The University of Freiburg from 1999 to 2004. Additionally, she studied at the International Coach Academy from 2020 to 2021, enhancing her coaching skills. Her educational background supports her extensive experience in product development and customer experience.
Leadership and Team Management
Floriane has a proven track record of leading high-performing product development teams. She has managed diverse roles, including product managers, engineers, business developers, analysts, and researchers/designers. Her leadership style focuses on solving customer problems through efficient team setups while balancing customer needs with commercial realities.
Current Involvement with XA Network
In addition to her role at Vestiaire Collective, Floriane is a member of XA Network, a position she has held since 2024. This involvement complements her professional experience and allows her to engage with a network of professionals in the industry.