Justine Racaud
About Justine Racaud
Justine Racaud is a CRM Discovery Manager at Vestiaire Collective, where she has worked since 2021. She has a diverse background in CRM and marketing, with previous roles at companies such as Sarenza, Orange, and Publicis Media.
Work at Vestiaire Collective
Justine Racaud has been employed at Vestiaire Collective since 2020. Initially serving as the Onsite & CRM Animation Manager for four years, she transitioned to the role of CRM Discovery Manager in 2021. In her current position, she focuses on enhancing customer relationship management strategies and onsite experiences, contributing to the company's mission of promoting sustainable fashion through a curated marketplace.
Previous Experience in CRM and Marketing
Before joining Vestiaire Collective, Justine Racaud worked at Sarenza as a Junior CRM Project Manager for four months in 2018. She also held the position of International Luxury Account Assistant at Publicis Media, working with the Kering group for six months in 2020. Her experience includes various roles in marketing and customer service, providing her with a solid foundation in CRM practices.
Educational Background
Justine Racaud studied at Burgundy School of Business from 2016 to 2020, where she completed her degree. Additionally, she attended Ibmec for 11 months in 2019. Earlier, she achieved a DUT in Techniques de Commercialisation from Université Paris-Est Créteil (UPEC) between 2014 and 2016. Her education has equipped her with essential skills in marketing and commercial techniques.
Internship Experience
Throughout her career, Justine Racaud has undertaken several internships that contributed to her professional development. She served as a Marketing and Communication Assistant at Burgundy School of Business for two months in 2017. She also worked as a Marketing and Marketplace Assistant at Wishibam for five months in 2018. Additionally, she completed a sales internship at Lacoste for one month in 2015, gaining valuable insights into retail operations.
Early Career Roles
Justine Racaud began her professional journey with various roles that provided her with customer service experience. She worked as a Customer Adviser by phone at Orange under a work-study contract from 2015 to 2016. Earlier, she was an Auxiliaire de vacances at Crédit Agricole Consumer Finance for one month in 2014. These positions helped her develop essential communication and customer interaction skills.