Natassja Cole
About Natassja Cole
Natassja Cole serves as the President of the DEI Task Force and a Customer Experience Specialist at Vestiaire Collective, where she has worked since 2019. She previously held positions at GROUPE BON MARCHÉ and Bio C' Bon, and earned her Bachelor of Arts in French Studies from The University of London Institute in Paris.
Current Role at Vestiaire Collective
Natassja Cole serves as the President of the DEI Task Force and Customer Experience Specialist at Vestiaire Collective. She has held this position since 2019, contributing to the company's focus on diversity, equity, and inclusion while enhancing customer experiences. Her role involves developing strategies that promote an inclusive environment and improve customer satisfaction within the organization.
Previous Experience at GROUPE BON MARCHÉ
Prior to her current role, Natassja Cole worked as a Junior Manager at GROUPE BON MARCHÉ, specifically at Le Bon Marché Rive Gauche and La Grande Epicerie de Paris. Her tenure lasted for five months in 2018, where she gained valuable experience in retail management and customer service in a prestigious Parisian setting.
Experience at Bio C' Bon
In 2019, Natassja Cole was employed as a Customer Service Specialist at Bio C' Bon. Her role focused on addressing customer inquiries and enhancing service quality. This position further developed her skills in customer relations and service delivery.
Education and Academic Background
Natassja Cole studied at The University of London Institute in Paris, where she pursued a Bachelor of Arts in French Studies. Her academic journey spanned from 2010 to 2013, providing her with a strong foundation in language and cultural studies, which supports her professional endeavors in customer experience and management.