Dulce Coelho
About Dulce Coelho
Dulce Coelho is the Premium Host Player Team Lead at VGW in Toronto, Ontario, where she has worked since 2020. She has a background in culinary arts and customer service, having previously held positions at Chipotle Mexican Grill and Booking.com.
Work at VGW
Dulce Coelho has been employed at VGW as a Premium Host Player Team Lead since 2020. In this role, she is responsible for leading a team focused on enhancing player experiences. Her position involves direct interaction with customers, where she applies her skills in customer service and team management. Coelho's tenure at VGW has allowed her to leverage her background in customer service to foster strong relationships with players.
Previous Experience in Customer Service
Before joining VGW, Dulce Coelho worked at Booking.com as a Customer Service Specialist from 2018 to 2020. During her two years at Booking.com, she developed strong communication skills and gained valuable experience in resolving customer inquiries. Prior to that, she served as a Service Manager at Chipotle Mexican Grill for one year in 2017 to 2018, where she honed her leadership and customer service abilities.
Education and Expertise
Dulce Coelho studied Culinary Arts/Chef Training at UNINASSAU, where she earned a Bachelor of Technology (BTech) from 2012 to 2014. This educational background provided her with a solid foundation in culinary skills. Coelho later transitioned from this culinary arts background to a career in customer service, demonstrating her adaptability and commitment to learning.
Personal Interests
In her free time, Dulce Coelho enjoys discovering new restaurants and traveling. She has a passion for connecting with customers and learning from their stories, which reflects her interest in diverse cultures and experiences. Coelho resides in Toronto with her two dogs and values spending quality time at home with them.