Generico Llobrera
About Generico Llobrera
Generico Llobrera serves as the Payment, Trust and Safety (Verification KYC) Supervisor at VGW since 2017, bringing extensive experience in customer service and financial advisory roles.
Work at VGW
Generico Llobrera has been employed at VGW since 2017, where he currently holds the position of Payment, Trust and Safety (Verification KYC) Supervisor. In this role, he oversees processes related to payment verification and customer safety. Prior to his current position, he worked as a Redemption and Verification (KYC) Specialist at VGW from 2017 to 2019, contributing to the company's compliance and customer verification efforts.
Previous Experience
Before joining VGW, Generico Llobrera worked at PawnHero Philippines as a Senior Customer Service Representative from 2015 to 2017. In this role, he managed customer interactions and provided support to enhance customer satisfaction. Additionally, he served as a Financial Advisor at Banco de Oro for seven months in 2017, where he offered financial guidance to clients in Makati, Philippines.
Education and Expertise
Generico Llobrera earned a Bachelor of Business Administration (B.B.A.) degree from the Lyceum of the Philippines - Intramuros, Manila, where he studied Business Administration, Management and Operations from 2001 to 2005. His educational background provides him with a solid foundation in business principles, which supports his roles in customer service and payment verification.