Jansen Valdez
About Jansen Valdez
Jansen Valdez is a Customer Service Team Lead at VGW, where he has worked since 2019. He holds a Bachelor of Science degree from the Polytechnic University of the Philippines, which he earned between 2005 and 2009.
Work at VGW
Jansen Valdez has been employed at VGW since 2019, where he holds the position of Customer Service Team Lead. In this role, he oversees customer service operations and leads a team dedicated to enhancing customer satisfaction. His responsibilities include managing team performance, addressing customer inquiries, and implementing service improvements. Valdez's leadership contributes to the overall efficiency and effectiveness of the customer service department at VGW.
Education and Expertise
Jansen Valdez earned a Bachelor of Science degree from the Polytechnic University of the Philippines, completing his studies from 2005 to 2009. This educational background has provided him with foundational knowledge and skills applicable to his career in customer service. His academic experience supports his role as a team lead, where he applies his expertise to manage customer interactions and team dynamics.
Background
Jansen Valdez's professional journey includes a focus on customer service, culminating in his current role at VGW. His educational background and work experience have equipped him with the necessary skills to lead a customer service team effectively. Valdez's career reflects a commitment to supporting customers and enhancing service delivery.
Achievements
During his tenure at VGW, Jansen Valdez has contributed to various initiatives aimed at improving customer service operations. His role as Customer Service Team Lead involves not only managing a team but also developing strategies to enhance customer experiences. Specific achievements during his time at VGW are not detailed, but his leadership role indicates a focus on service excellence.