Kristina Ushakova
About Kristina Ushakova
Kristina Ushakova is a Zendesk Administrator with a master's degree from the Russian University of Humanities. She has worked at VGW since 2019 and briefly studied at Alma Mater Studiorum – Università di Bologna in 2011.
Work at VGW
Kristina Ushakova has been employed at VGW as a Zendesk Administrator since 2019. In this role, she is responsible for managing and optimizing the Zendesk platform, ensuring efficient customer support operations. Her experience in this position spans over five years, contributing to the company's customer service strategies and enhancing user experience.
Education and Expertise
Kristina Ushakova earned her master's degree from the Russian University of Humanities, completing her studies from 2007 to 2012. Additionally, she attended Alma Mater Studiorum – Università di Bologna for a brief period in 2011. Her educational background provides her with a solid foundation in her professional role.
Background
Kristina Ushakova's academic journey includes a master's degree from the Russian University of Humanities, where she studied for five years. This educational experience has equipped her with relevant skills and knowledge that she applies in her current role at VGW.