Maria Eliza Yenes

Maria Eliza Yenes

Premium Team Lead @ VGW

About Maria Eliza Yenes

Maria Eliza Yenes serves as the Premium Team Lead at VGW in Toronto, Ontario, Canada, where she has worked since 2020. With a background in hospitality management and extensive experience in various leadership roles, she excels in problem-solving and conflict resolution.

Work at VGW

Maria Eliza Yenes has been serving as the Premium Team Lead at VGW since 2020. In this role, she demonstrates strong problem-solving and conflict resolution skills, contributing to the team's success. Prior to her current position, she worked at VGW as a Premium Account Manager for five months in 2020. Her tenure at VGW has been marked by her commitment to professional excellence and her ability to manage multiple tasks effectively.

Education and Expertise

Maria Eliza Yenes holds a Bachelor in Hospitality Management and Tourism from Northern Parana University in Londrina, Parana, Brazil. She completed her degree from 1998 to 2001. Her educational background provides her with a solid foundation in customer service and management, which she applies in her professional roles.

Background

Maria Eliza Yenes has a diverse work history that spans multiple industries and countries. Before her role at VGW, she worked at Booking.com as a Senior Specialist in Partners Account from 2017 to 2020. She has also held positions in the hospitality sector, including Assistant Restaurant Manager at Tim Hortons and Operations Manager at McDonald's. Her experience includes working in various capacities, such as administrative roles and customer service positions, showcasing her adaptability and organizational skills.

Achievements

Throughout her career, Maria Eliza Yenes has developed dynamic leadership capabilities, which have enabled her to foster excellent relationships with staff, customers, and the community. Her ability to remain organized in demanding environments and prioritize projects has contributed to her success in various roles. Additionally, her fluency in both English and Portuguese enhances her communication with a diverse clientele, further supporting her professional achievements.

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