Paul Robinson
About Paul Robinson
Paul Robinson is the Head of IT Services at VGW, where he has worked since 2016. Previously, he spent 11 years at Kinetic IT as a Business Process Specialist and coordinated incident management activities at Landgate.
Work at VGW
Paul Robinson has served as the Head of IT Services at VGW since 2016. In this role, he oversees the IT operations and services within the organization. His responsibilities include managing IT infrastructure, ensuring service delivery, and implementing strategic initiatives to enhance IT capabilities. His leadership contributes to the overall efficiency and effectiveness of VGW's IT services.
Previous Experience at Kinetic IT
Prior to his current position, Paul Robinson worked at Kinetic IT as a Business Process Specialist from 2005 to 2016. During his 11 years at the company, he was based in Perth, Australia. His role involved analyzing and improving business processes, which contributed to operational efficiency within the organization.
Incident Management Coordination at Landgate
At Landgate, Paul Robinson coordinated Incident Management activities, acting as an escalation point for major incidents. His role was critical in ensuring that incidents were managed effectively and efficiently, minimizing disruption to services and maintaining operational continuity.
Risk Management and Service Management Implementation
Paul Robinson implemented and ran an ISO 31000 aligned risk management process at Landgate. Additionally, he designed and implemented ITIL aligned service management processes. These initiatives aimed to enhance risk management practices and improve service delivery within the organization.
Education at Edith Cowan University
Paul Robinson studied at Edith Cowan University from 1999 to 2003, where he earned a Bachelor of Arts (B.A.) degree in Interactive Multimedia. His education provided him with a foundation in multimedia design and technology, which supports his work in IT services and management.