Rachel Myles
About Rachel Myles
Rachel Myles is a Quality Assurance Analyst at VGW, where she has worked since 2022. She has a diverse background in customer service and management, with previous roles at American Title Loans and Equestrian Adventures.
Work at VGW
Rachel Myles has been employed at VGW since 2021. She currently holds the position of Quality Assurance Analyst, a role she has occupied since 2022. Prior to this, she worked in various capacities at VGW, including Premium Support and Customer Service Specialist. Her experience at VGW spans a total of approximately two years, during which she has contributed to enhancing quality assurance processes and customer support services.
Previous Employment at American Title Loans
Before joining VGW, Rachel Myles worked at American Title Loans. She served as Branch Manager from 2015 to 2021, overseeing operations for six years in the Knoxville, Tennessee area. Additionally, she held the position of CSR/Store Manager for two months in 2015. Her roles involved managing store operations and providing customer service.
Early Career Experience
Rachel Myles began her career as a Horseback Trail Guide at Equestrian Adventures in 2002. This role lasted for six months and took place in Fayetteville, West Virginia. This early experience contributed to her skills in customer interaction and service.
Career Progression
Rachel Myles has demonstrated a steady career progression in customer service and quality assurance roles. Starting from her position as a Horseback Trail Guide, she transitioned into various customer service roles at American Title Loans and VGW. Her diverse experiences have equipped her with a comprehensive understanding of quality assurance and customer support.