Torstyn Cole
About Torstyn Cole
Torstyn Cole serves as the Head of Customer Support at VGW and has extensive experience in customer service and operations across various countries. He holds citizenship in both Australia and Costa Rica and has a strong background in leadership and fitness.
Work at VGW
Torstyn Cole serves as the Head of Customer Support at VGW, a position he has held since 2020. In this role, he oversees customer support operations on a global scale. His leadership emphasizes the importance of team member success and accountability for both achievements and setbacks. Cole's extensive experience in customer support and operations contributes to VGW's commitment to providing high-quality service.
Previous Experience in Customer Support
Before joining VGW, Torstyn Cole held several key positions in customer support and operations. He worked at Telstra as Centre Manager for Small Business and Consumer Sales and Service from 2020 to 2022. Prior to that, he was a Call Center Manager at PROBE Group from 2019 to 2020 and a Team Leader at Collection House Group from 2018 to 2019. His background includes technical support at Apple in Melbourne from 2017 to 2018.
Education and Expertise
Torstyn Cole's educational background includes a Traineeship Program focused on Banking, Economics, and Accounting, which he completed from 1988 to 1994. He also attended college from 1984 to 1989. His studies have equipped him with a solid foundation in business principles, enhancing his capabilities in various operational roles throughout his career.
International Work Experience
Torstyn Cole has gained diverse international work experience across multiple regions, including Asia, Central America, the USA, Canada, and Europe. His roles have included Director of Operations at AsianLogic in the Philippines from 2011 to 2014 and Director of Operations at Tabella s.r.o. in Prague from 2016 to 2017. This global exposure has provided him with a comprehensive understanding of business operations in different cultural contexts.
Personal Interests and Values
Torstyn Cole has a passion for bodybuilding and general fitness. He is dedicated to helping others transform their mind and body. His personal values include discipline, resilience, and ownership, which he integrates into his professional life. Cole maintains a mindset focused on limitless growth and positivity, emphasizing the importance of these principles in achieving success.