Freddy Chen
About Freddy Chen
Freddy Chen serves as the Senior Operations and Facilities Associate at Vicarious Surgical Inc. in Massachusetts, where he has worked since 2020, managing relationships with caterers and delivery partners.
Current Role at Vicarious Surgical
Freddy Chen serves as the Senior Operations and Facilities Associate at Vicarious Surgical Inc. since 2020. In this role, he engages daily with caterers, drivers, and delivery partners to address and resolve active issues. His responsibilities include ensuring timely and professional communication to maintain operational efficiency within the organization. Freddy's position is based in Massachusetts, United States.
Previous Experience in Operations and Support
Prior to his current role, Freddy Chen worked at ezCater as a Support Specialist - ezDispatch from 2017 to 2020. In this position, he coordinated third-party delivery pick-ups and drop-offs with partnered caterers. He also actively negotiated inbound and outbound payments with partners and vendors. His experience at ezCater involved collaboration with various departments to enhance team growth on multiple projects.
Background in Legal Support
Freddy Chen has a background in legal support, having worked at Harmon Law Offices, P.C. as a Legal Assistant from 2006 to 2011 and as a Paralegal from 2013 to 2014. His cumulative experience in the legal field spans six years, during which he developed skills in legal documentation and client interaction.
Educational Qualifications
Freddy Chen earned a Bachelor's degree in Criminal Justice and Corrections from UMass Boston, completing his studies from 2004 to 2008. This educational background provided him with foundational knowledge relevant to his roles in both legal and operational capacities.
Early Career Experience
Freddy Chen began his career in operations and customer support with roles at Acura Of Boston as an EVR Clerk from 2012 to 2013 and at Chestnut Hill Realty as a part-time Receptionist in 2014. These positions contributed to his development of customer service skills and operational understanding.