Sean Lewis
About Sean Lewis
Sean Lewis is a Principal Solution Consultant at Vicasso, where he leads strategic account engagement and customer success initiatives. He has extensive experience in customer support and technical roles, having worked at Vicasso and Medical Packaging Inc., and holds degrees in Mechanical Engineering and 3D Studio Art.
Current Role at Vicasso
Sean Lewis currently holds the position of Principal Solution Consultant at Vicasso, where he has been employed since 2023. In this role, he serves as a Subject Matter Expert and Solution Engineer for Vicasso AppExchange Apps. He leads strategic account engagement and customer success initiatives, focusing on enhancing client relationships and ensuring successful implementation of solutions.
Previous Experience at Vicasso
Sean Lewis has extensive experience at Vicasso, previously known as Internet Creations. He worked as an Account Executive in the Apps division for 8 months in 2022. Prior to that, he served as a Customer Support Specialist from 2017 to 2020, and as Senior Customer Support Manager for 9 months in 2020. Additionally, he held the position of App Advisor from 2020 to 2022, contributing to various customer support and application advisory roles.
Experience at Medical Packaging Inc.
Before joining Vicasso, Sean Lewis worked at Medical Packaging Inc. as a Technical Support Specialist from 2012 to 2017. In this role, he provided technical assistance and support, contributing to the operational efficiency of the organization during his five-year tenure.
Education and Academic Background
Sean Lewis studied Mechanical Engineering at Tufts University. He also attended the University of Arizona, where he earned a Bachelor of Fine Arts (BFA) in 3D Studio Art. His diverse educational background combines engineering principles with artistic skills, enhancing his problem-solving capabilities in technical environments.
Professional Development and Contributions
Sean Lewis is actively involved in professional development initiatives, including participating in a webinar that discussed hidden costs in service processes. He also engages in partner enablement for Salesforce SE and AE teams in Service Cloud, as well as SI and ISV partner channels, demonstrating his commitment to enhancing industry knowledge and practices.