Bob Wells
About Bob Wells
Bob Wells is a Service and Acquisition Specialist currently employed at Victory Capital. He has a diverse professional background, including roles at Pepsico, Thrivent Financial, and Northwest Airlines, and holds a Bachelor of Science degree from the United States Military Academy at West Point.
Work at Victory Capital
Bob Wells has been employed at Victory Capital since 2019, serving as a Service and Acquisition Specialist. In this role, he focuses on enhancing service delivery and optimizing acquisition processes. His experience in the financial sector contributes to his effectiveness in addressing client needs and improving operational efficiencies.
Current Role at USAA
Since 2008, Bob Wells has worked as a Financial Advisor at USAA in San Antonio, Texas. In this capacity, he provides financial guidance and support to clients, helping them navigate various financial products and services. His long tenure at USAA reflects his commitment to serving the financial needs of military members and their families.
Previous Experience at PepsiCo
Bob Wells held multiple positions at PepsiCo, including Department Resource and Production Manager. He worked as a Department Resource for 10 months in 2001 and as a Production Manager from 1992 to 1999, accumulating a total of seven years of experience. His roles involved overseeing production processes and resource management in Purchase, New York.
Experience at Thrivent Financial
Bob Wells worked as a Financial Advisor at Thrivent Financial for one year, from 2005 to 2006, in Minneapolis, Minnesota. His responsibilities included providing financial planning and investment advice to clients, leveraging his expertise to help individuals achieve their financial goals.
Education and Expertise
Bob Wells studied at the United States Military Academy at West Point, where he earned a Bachelor of Science degree in Management and Engineering from 1984 to 1987. His education has equipped him with a strong foundation in management principles and engineering concepts, which he applies throughout his career.
Background in Customer Service
Bob Wells has a background in customer service, having served as a Customer Service Manager at Northwest Airlines from 2000 to 2005. In this role, he managed customer interactions and ensured a high level of service delivery, contributing to overall customer satisfaction.