Adam Shaffer
About Adam Shaffer
Adam Shaffer serves as the Vice President of Human Resources at Victra, where he oversees Talent Management and Succession Planning programs. With a background in Training and Development, he has held various leadership roles in the wireless retail industry since 2007.
Work at Victra
Adam Shaffer serves as the Vice President of Human Resources at Victra, a Verizon Authorized Retailer, since 2017. In this role, he is responsible for Talent Management and Succession Planning programs. He oversees employee relations across Victra's retail stores, Store Support Center, and Victra Contact Center. Shaffer has played a key role in multiple major mergers, divestitures, and acquisitions at Victra, demonstrating his impact on the company's strategic direction. He also led the launch of three brands under the agent program at Victra.
Previous Experience in Wireless Retail
Prior to his current role at Victra, Adam Shaffer held several positions in the wireless retail sector. He worked as Regional Vice President at Z Wireless from 2013 to 2015, covering regions in Illinois, Wisconsin, Kansas, and Missouri. Before that, he served as Regional Manager at Select Communications from 2007 to 2012. Additionally, he was the Regional Sales Director at A Wireless from 2015 to 2017 in Wisconsin. These roles provided him with extensive experience in sales and management within the telecommunications industry.
Education and Expertise
Adam Shaffer studied at the University of Minnesota, where he developed a foundation in Training and Development. This educational background informs his current leadership role in Human Resources, allowing him to effectively manage talent and employee relations within Victra. His expertise in Training and Development is integral to his responsibilities in overseeing programs that enhance employee performance and career growth.
Background in Human Resources
With a strong background in Human Resources, Adam Shaffer has focused on developing and implementing programs that support employee engagement and organizational growth. His experience in various leadership roles across the wireless retail industry has equipped him with the skills necessary to address employee relations needs and foster a positive workplace culture at Victra.