Dylan Bergeron
About Dylan Bergeron
Dylan Bergeron is a Store Manager at Victra - Verizon Authorized Retailer in Lafayette, Louisiana, with a strong background in retail management and customer service. He has a proven track record of improving store performance and exceeding sales targets throughout his career.
Work at Victra
Dylan Bergeron has been serving as the Store Manager at Victra, a Verizon Authorized Retailer, since 2018. In this role, he oversees daily operations and is responsible for recruiting and training sales consultants to improve team performance. Under his management, the store has consistently exceeded sales goals, achieving over 120% of targets on a monthly basis. His leadership has contributed to a significant improvement in store performance, with year-over-year metrics increasing by an average of 42% after his promotion.
Previous Experience at Walgreens
Before joining Victra, Dylan Bergeron worked at Walgreens from 2012 to 2018. He began as a Photo Specialist at Walgreens Boots Alliance in Morgan City, Louisiana, where he worked for one year. He then transitioned to a Shift Lead position in Lafayette, Louisiana, where he served for four years. During his tenure at Walgreens, he successfully converted a 'mall' store to a class C (Green low) store within two quarters of the fiscal year and led the district in Device Protection per Smartphone (DPPSP) metrics on a monthly basis.
Current Role at Russell Cellular
In addition to his position at Victra, Dylan Bergeron has been working as a Customer Service Representative at Russell Cellular since 2021. In this capacity, he plays a crucial role in attracting new business customers for business accounts. His experience in customer service complements his retail management skills, enhancing his overall effectiveness in the telecommunications industry.
Education and Qualifications
Dylan Bergeron completed his education at Morgan City High School, where he studied General Studies and earned his High School Diploma from 2007 to 2011. This foundational education has supported his career in retail management and customer service, providing him with essential skills for his roles in the telecommunications sector.