Jessica Mariano
About Jessica Mariano
Jessica Mariano is a Store Manager at Victra - Verizon Authorized Retailer in Las Vegas, Nevada, where she has worked since 2015. She has developed training programs that improve employee performance and customer satisfaction, and has a background in retail management with previous roles at Sprint and RadioShack.
Work at Victra
Jessica Mariano has served as the Store Manager at Victra, a Verizon Authorized Retailer, since 2015. She has been instrumental in managing store operations in Las Vegas, Nevada, for nine years. Under her leadership, the store has focused on enhancing customer service and employee performance. Jessica developed a comprehensive product knowledge training module that equips team members to better meet customer needs. Her initiatives have contributed to improved customer satisfaction and a strong team environment.
Previous Experience in Retail Management
Prior to her role at Victra, Jessica Mariano worked as an Assistant Manager at Sprint from 2012 to 2014 in Pahrump, Nevada. She then transitioned to RadioShack, where she served as Store Manager from 2014 to 2015. In these positions, she played a significant role in expanding the customer base through effective customer service strategies. Jessica also assisted in the recruitment and onboarding processes, contributing to the development of high-performing teams.
Education and Training Background
Jessica Mariano completed her education at Pahrump Valley High School. Her academic background laid the foundation for her career in retail management. Throughout her professional journey, she has focused on developing training programs that enhance employee skills and improve customer interactions.