John Escalante
About John Escalante
John Escalante is a Small Business Manager currently working at Victra - Verizon Authorized Retailer in the New York City Metropolitan Area. He has extensive experience in retail management and sales, having previously held positions at Sprint, T-Mobile, and JPMorgan Chase.
Work at Victra
John Escalante has been serving as a Small Business Manager at Victra, a Verizon Authorized Retailer, since 2021. He operates within the New York City Metropolitan Area, where he focuses on managing small business accounts and enhancing sales strategies. His role involves initiating processes that lead to sales improvements and achieving company goals. Escalante's experience in retail management contributes to his effectiveness in this position.
Previous Experience in Retail Management
Prior to his current role, John Escalante worked at Sprint as a Multi Unit Manager from 2017 to 2019 in Paterson, New Jersey. He also held various positions at T-Mobile, including Retail Sales Representative, Retail Store Manager, and Retail Associate Manager, from 2009 to 2015. His extensive experience in retail management has equipped him with skills in productivity and problem resolution, particularly in crisis situations.
Education and Expertise
John Escalante completed his High School Diploma at Harrison High School from 1993 to 1997. He pursued higher education at the New Jersey Institute of Technology, where he studied CyberSecurity in 2021. Additionally, he attended the University of Phoenix from 2016 to 2020, focusing on cyber security. He also studied Business Management at DeVry University - Online for one year from 2008 to 2009, earning a Bachelor of Science degree.
Professional Skills
John Escalante is recognized for his strong focus on leveraging social media marketing to drive business growth. He possesses a unique combination of social intelligence and emotional intelligence, which enhances his client interactions. His excellent communication and diagnostic skills are particularly evident during escalated issues, allowing him to effectively resolve complex problems.
Career History
Throughout his career, John Escalante has held various positions in the financial and retail sectors. He worked as a Personal Banker at JPMorgan Chase from 2007 to 2008 and at Citibank from 2015 to 2016. His diverse background in both banking and retail has provided him with a comprehensive understanding of customer service and sales dynamics.