Joseph "Patrick" Connors Jr.
About Joseph "Patrick" Connors Jr.
Joseph 'Patrick' Connors Jr. serves as the Small Business Sales Manager for the Northeast region at Victra - Verizon Authorized Retailer in Philadelphia. He has a background in business administration and marketing, with extensive experience in sales management across various companies, including Verizon Wireless and OSL Retail Services.
Work at Victra
Joseph Connors Jr. serves as the Small Business Sales Manager for the Northeast region at Victra, a Verizon Authorized Retailer. He has held this position since 2021, focusing on the Greater Philadelphia Area. In this role, he emphasizes profitability, performance, and customer satisfaction while leading sales and operations teams. His responsibilities include building high-performance teams and optimizing customer experiences.
Education and Expertise
Joseph Connors Jr. studied Business Administration at Pennsylvania State University-Penn State Lehigh Valley, where he earned an Associate of Arts degree. He furthered his education at Kutztown University of Pennsylvania, achieving a Bachelor of Science in Marketing. His expertise includes strategic planning, quality assurance, and client relations within district operations. He specializes in building and coaching teams to exceed sales goals.
Background in Retail Management
Joseph Connors Jr. has extensive experience in retail management, having worked in various roles over the years. He was a District Manager at OSL Retail Services from 2017 to 2019, overseeing operations in Pennsylvania, New Jersey, and Delaware. Prior to that, he served as an Indirect Account Manager at Verizon Wireless from 2008 to 2016, managing local agents in Pennsylvania and New Jersey. He also held positions as a Store Manager at Verizon Wireless and as a District Manager at Verizon Wireless Premium Retailer TCC.
Achievements in Team Development
Throughout his career, Joseph Connors Jr. has successfully overhauled underperforming units by focusing on employee growth and development. His approach has led to improved team performance and enhanced customer experiences. He has a proven track record of integrating coaching and development strategies to drive sales and operational success.
Proficiency in CRM Tools
Joseph Connors Jr. is proficient in using CRM programs such as Salesforce and StatFlo. These tools enable him to track progress, identify new opportunities, and manage client relations effectively. His familiarity with these systems supports his strategic planning and quality assurance efforts within district operations.