Justin Henry
About Justin Henry
Justin Henry is a manager with extensive experience in retail and customer service, currently managing at Victra - Verizon Authorized Retailer in Portland, Oregon. He has held various managerial and customer service roles at companies such as Bi-Mart, T-Mobile, and Best Buy over the past two decades.
Current Role at Victra
Justin Henry serves as a Manager at Victra, a Verizon Authorized Retailer, since 2020. His role involves overseeing store operations, managing staff, and ensuring customer satisfaction. He has contributed to the growth and efficiency of the store in Portland, Oregon, during his tenure.
Previous Experience at Bi-Mart
Justin held multiple positions at Bi-Mart. He worked as an Associate Manager for 4 months in 2018 in Salem, Oregon. He then served as an Assistant Manager High Volume from 2019 to 2020 for 9 months in Stayton, Oregon, followed by another role as Assistant Manager from 2018 to 2019 for 11 months in Salem. His experiences at Bi-Mart provided him with significant retail management skills.
Career Background in Customer Service
Justin has extensive experience in customer service, beginning with his role as a Customer Service Representative at T-Mobile from 2000 to 2006 in Redmond, Oregon. He later advanced to Assistant Manager at T-Mobile, where he worked from 2007 to 2018 for 11 years in Keizer Station. This background has equipped him with strong communication and problem-solving skills.
Experience at Best Buy
Justin worked as a Sales Associate at Best Buy for 1 year from 2006 to 2007 in La Quinta, California. This position allowed him to develop sales techniques and customer engagement strategies, further enhancing his retail experience.
Driving Roles at Lyft and Uber
Since 2019, Justin has been working as a Driver for both Lyft and Uber in Salem, Oregon. His experience in rideshare driving has contributed to his understanding of customer service and operational logistics in a fast-paced environment.