Kelly Campbell
About Kelly Campbell
Kelly Campbell is the Manager of IT Implementation at Victra - Verizon Authorized Retailer, where she has worked since 2018. With a background in graphic design and extensive experience in IT operations, she ensures that technology needs are met during store construction and manages a team responsible for tech installations.
Current Role at Victra
Kelly Campbell serves as the Manager of IT Implementation at Victra, a Verizon Authorized Retailer. She has held this position since 2018 and is based in Raleigh, North Carolina. In her role, she represents the IT department in store construction meetings, ensuring that IT requirements are effectively integrated into construction plans. Additionally, she manages a team of six offshore employees who are responsible for overnight tech installations and internet installations.
Previous Experience at Apple
Before joining Victra, Kelly Campbell worked at Apple for 14 years, from 2004 to 2018, as a Preservation & Operations Manager in the Greater Boston Area. In this role, she was responsible for holding vendors accountable for service level agreements, ensuring that they met the company's technology needs. Her extensive experience at Apple contributed to her expertise in IT operations and vendor management.
Education and Expertise
Kelly Campbell studied at Roger Williams University, where she earned a Bachelor of Arts degree in Graphic Design from 1999 to 2003. This educational background provided her with a foundation in design principles, which may complement her work in IT implementation and project management.
Early Career at Roger Williams University
Kelly Campbell began her career as a Mac Lab Assistant at Roger Williams University from 2000 to 2004. During her four years in this role, she gained valuable experience in technology support and user assistance, which laid the groundwork for her future roles in IT management.
Cross-Functional Collaboration
In her current role at Victra, Kelly Campbell develops and maintains strong cross-functional relationships with management across various departments, including Store Operations, Supply Chain, and Finance. This collaboration is essential for the successful implementation of IT initiatives and for aligning technology solutions with business needs.